MAMOBuilding Services
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Policies and compliance

37 company policies, all reviewed on 5 January 2026. View online or download as PDF.

37 policies

Health, Safety & Wellbeing

Protecting the health, safety, and physical welfare of our workforce, clients, and public across all sites.

Health and Safety Policy

Master health and safety framework establishing risk controls, duty of care, safety roles, and protocols across all project sites.

Reviewed 5 January 2026 · PDF 817 KB

Health & Safety Policy Statement

Executive commitment statement affirming safety as the core operational imperative across all operations.

Reviewed 5 January 2026 · PDF 276 KB

Asbestos Management Policy & Procedures

Mandatory duty-to-manage requirements, surveying standards, safe abatement practices, and emergency containment procedures.

Reviewed 5 January 2026 · PDF 597 KB

Fire Safety Policy

Comprehensive fire prevention measures, emergency evacuation plans, fire marshal designations, and equipment maintenance protocols.

Reviewed 5 January 2026 · PDF 219 KB

PPE & RPE Policy

Standards for personal protective equipment and respiratory protective equipment specification, fit testing, usage, and replacement.

Reviewed 5 January 2026 · PDF 360 KB

Occupational Health Policy

Framework for health surveillance, ergonomics, physical & mental wellbeing promotion, and workplace stress mitigation.

Reviewed 5 January 2026 · PDF 182 KB

Health Concerns Policy

Confidential reporting, reasonable adjustments, and support mechanisms for personnel experiencing medical conditions.

Reviewed 5 January 2026 · PDF 245 KB

Site Accident & Investigation Procedure

Methodology for incident root-cause analysis, forensic evidence gathering, corrective action tracking, and prevention implementation.

Reviewed 5 January 2026 · PDF 128 KB

Accident Reporting Policy

Mandatory timelines and communication channels for reporting incidents, near-misses, and RIDDOR-reportable occurrences.

Reviewed 5 January 2026 · PDF 262 KB

Drug & Alcohol Policy

Zero-tolerance policy regarding substance impairment at work, testing procedures, and rehabilitation assistance pathways.

Reviewed 5 January 2026 · PDF 285 KB

Smoking & Vaping Policy

Smoke-free site regulations, restrictions on electronic cigarettes, and designated external area compliance.

Reviewed 5 January 2026 · PDF 268 KB

Yard Safety & Management Policy

Operational controls, traffic segregation, loading dock management, and materials handling within depot and storage facilities.

Reviewed 5 January 2026 · PDF 211 KB

Environment & Sustainability

Commitment to net-zero principles, waste minimization, environmental conservation, and social impact.

Environmental Policy

Comprehensive environmental governance outlining carbon reduction targets, energy conservation, and pollution prevention.

Reviewed 5 January 2026 · PDF 245 KB

Environmental Policy Statement

Executive statement pledging sustainable construction practices, resource efficiency, and regulatory compliance.

Reviewed 5 January 2026 · PDF 255 KB

Environmental Policy (Extended Guidance)

Extended operational guidance detailing specific environmental metrics, monitoring matrices, and biodiversity stewardship.

Reviewed 5 January 2026 · PDF 411 KB

Site Waste Management Policy V2

Waste hierarchy enforcement, circular economy reuse, duty of care waste transfer documentation, and landfill diversion targets.

Reviewed 5 January 2026 · PDF 267 KB

Supporting a Positive Impact Statement

Strategic declaration of company values in community enrichment, local employment generation, and eco-conscious contracting.

Reviewed 5 January 2026 · PDF 234 KB

Corporate Social Responsibility Policy

Formal guidelines committing our operations to social accountability, philanthropy, ethical partnerships, and environmental stewardship.

Reviewed 5 January 2026 · PDF 230 KB

Governance, Ethics & Conduct

Setting the highest standards of integrity, transparency, anti-corruption, and accountability.

Code of Conduct

Universal expectations for professionalism, business ethics, honest client relationships, and team conduct.

Reviewed 5 January 2026 · PDF 118 KB

Anti-Bribery & Corruption Policy

Strict compliance with the Bribery Act 2010, hospitality rules, gift registers, and zero tolerance for improper inducements.

Reviewed 5 January 2026 · PDF 263 KB

Whistleblowing Policy

Protected disclosure mechanisms safeguarding employees who report malpractice, illegal conduct, or safety violations in good faith.

Reviewed 5 January 2026 · PDF 233 KB

Anti-Slavery & Human Trafficking Policy

Due diligence protocols to eradicate forced labour, modern slavery, and human trafficking from direct operations and supply chains.

Reviewed 5 January 2026 · PDF 208 KB

Company Vehicle & Drivers Policy

Fleet driving standards, licence checks, telematics monitoring, routine maintenance duties, and road safety protocols.

Reviewed 5 January 2026 · PDF 216 KB

Mobile Phone & Device Policy

Safety rules banning handheld device use during driving or plant operations, cybersecurity rules, and device care.

Reviewed 5 January 2026 · PDF 251 KB

People, Equality & Human Rights

Championing diversity, equal opportunities, fair treatment, safeguarding, and employee welfare.

Equal Opportunities Policy

Ensuring equal treatment in recruitment, training, promotion, and remuneration regardless of protected characteristics.

Reviewed 5 January 2026 · PDF 306 KB

Equality, Diversity, Fairness, Respect & Inclusion Policy

Proactive initiatives to foster an inclusive workplace culture built on fairness, mutual dignity, and diverse talent empowerment.

Reviewed 5 January 2026 · PDF 161 KB

Anti-Bullying & Harassment Statement

Zero-tolerance stance against bullying, intimidation, sexual harassment, and victimisation, paired with formal complaint resolution.

Reviewed 5 January 2026 · PDF 184 KB

Human Rights Policy

Upholding fundamental human rights principles, fair compensation, safe working conditions, and dignity across all projects.

Reviewed 5 January 2026 · PDF 250 KB

Safeguarding Children & Vulnerable Adults Policy

Stringent safeguarding measures, vetting procedures, and protective conduct when working in educational, healthcare, or community venues.

Reviewed 5 January 2026 · PDF 262 KB

Maternity & Parental Policy

Statutory and company entitlements, risk assessments for expectant and nursing mothers, and supportive return-to-work schemes.

Reviewed 5 January 2026 · PDF 149 KB

Operational Standards & Client Care

Ensuring quality excellence, customer care, rigorous complaints procedures, and data protection.

Quality Policy Statement

Commitment to top-tier workmanship, ISO quality compliance, continuous process improvement, and total client satisfaction.

Reviewed 5 January 2026 · PDF 235 KB

Customer Care Policy

Setting high benchmarks for client service delivery, transparent communication, prompt responsiveness, and courteous conduct.

Reviewed 5 January 2026 · PDF 294 KB

Customer Complaints Procedure

Structured, multi-stage process for logging, investigating, escalating, and swiftly resolving client feedback and grievances.

Reviewed 5 January 2026 · PDF 286 KB

Working in Occupied Premises Policy

Specialised guidelines for noise limitation, dust suppression, resident courtesy, and security in occupied housing and commercial facilities.

Reviewed 5 January 2026 · PDF 302 KB

Working in Unoccupied Premises Policy Statement

Site security protocols, lone-working protection, access authorization, and building protection in vacant properties.

Reviewed 5 January 2026 · PDF 249 KB

Data Protection Policy (UK GDPR)

Data subject rights, lawful processing principles, record retention schedules, and breach notification standards.

Reviewed 5 January 2026 · PDF 309 KB

Data Protection & Information Security Policy

IT security defences, access controls, data encryption, password management, and cybersecurity governance.

Reviewed 5 January 2026 · PDF 226 KB

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